Staff Mail | Staff Portal              Hotlines: +233-(302) 739510 (Main) / (244)-406700 / Whatsapp: (243) 407809 | Email us: info@kbth.gov.gh | GA-221-1570

Patient's Charter

The Korle Bu Teaching Hospital is the number one National Referral Hospital with Centres of Excellence where quality health service delivery, teaching and training, in addition to research and outreach service are undertaken.
Your acceptance to receive care under this Institution implies your consent to cooperate with the above institutional activities unless otherwise specified in writing, within the limits of the patient rights and responsibility.

IT IS YOUR RIGHT AS A PATIENT TO:
1.Accept or reject to this Institution.
2.Receive treatment without discrimination as to religion, sex, age, nationality, race and ethnic group, disability or source of payment.
3.Receive quality care in a clean and safe environment
4.Request the service of a certified, qualified healthcare provider in the event of understaffing, but the Hospital will not be liable if the person operates outside his/ her professional competency.
5.Receive emergency care when needed.
6.Know the name and position of the Doctor (s), Nurses and other staff, including students who will be in charge of your care in the Hospital.
7.Receive all information you need to give informed consent for any proposed treatment, including research.
8.Receive all information about diagnosis, treatment option and prognosis and participate in all decisions taken on you.
9.Refuse treatment on submission of a letter of OBJECTION TO TREATMENT AGAINST MEDICAL ADVICE.
10.Refuse to take part in research.
11.Seek a second opinion on your diagnosis, investigation and proposed therapy.
12.Have privacy and confidentiality of all information and records.

IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU
13.Participate in all decisions about your treatment and discharge from Hospital.
14.Receive all itemised bill.
15.Make a COMPLAINT on any professional misconduct /unsatisfactory care/service you received in writing to the Chief Administrator.
16.Limit your services while on admission.
17.Make your wishes known as regards donations of an anatomical part for research, teaching and organ transplant purposes.